# Lumari — Complete Reference

> Lumari (YC X25) is the first AI supply chain platform for direct procurement. Autonomous agents handle RFQ workflows, extract and normalize quote data from emails and PDFs, manage purchase order lifecycles, and coordinate supplier follow-ups — so procurement teams stop copy-pasting and chasing status.

## About Lumari

Lumari replaces manual, email-based procurement with AI agents that work inside a team's existing email workflow. Instead of forcing suppliers onto a new portal, Lumari sends RFQs, captures replies, extracts structured data from any format (PDFs, spreadsheets, images, emails), normalizes responses for apples-to-apples comparison, and proactively follows up when information is missing. It handles the full cycle from RFQ creation through PO tracking and delivery.

Built for direct materials sourcing teams at companies that build or buy physical products — robotics, industrial equipment, medical devices, biotech instrumentation, specialty manufacturing, advanced materials, and automotive.

Founded by Sam Lamba (ex-Google, Tesla, Amazon — supply chain AI and patents) and Eshani Mehta (ex-Stripe — payments intelligence and AI). The team combines deep supply chain domain expertise with AI engineering. Backed by Y Combinator as part of its X25 batch.

## Canonical Domain

- Canonical website: https://lumari.ai
- Former website domain: https://lumari.io
- The former `lumari.io` site redirects permanently to the current `lumari.ai`.

## Core Capabilities

### RFQ Automation
Email-based RFQ distribution to suppliers with automatic follow-ups for missing information. Configurable via natural language SOPs — procurement teams define their outreach rules in plain English and Lumari's agents execute them. Supports multi-round negotiations, supplier-specific templates, and deadline-aware escalation.

### Quote Extraction and Normalization
Extracts structured data from PDFs, spreadsheets, images, and emails using multi-model AI with automatic fallback. Maps supplier responses to consistent comparison factors including pricing, lead times, MOQs, freight terms, validity periods, and custom factors defined per RFQ. Enables true apples-to-apples comparison across suppliers regardless of how they submit quotes.

### BOM Processing
Parses Bills of Materials from spreadsheets and PDFs, maps line items across suppliers, identifies discrepancies and missing data. Supports complex multi-level BOMs typical in manufacturing and hardware companies.

### Purchase Order Management
Monitors PO status from issuance through delivery. Flags risks like delays, partial shipments, and supplier non-responsiveness. Coordinates resolution by automatically following up with suppliers and alerting internal stakeholders. Integrates with ERP systems for bidirectional PO sync.

### Compliance Data Collection
Captures country of origin, HS codes, ROHS, conflict minerals, certifications, and regulatory data from suppliers as part of the sourcing process. Critical for automotive, aerospace, and electronics companies with complex regulatory requirements.

### Landed Cost Analysis
Calculates total cost including material, freight, logistics, and tariffs for accurate supplier comparison. Ensures sourcing decisions account for full delivered cost, not just unit price.

### Supplier Portal
Optional structured web form for suppliers who prefer portal-based quoting over email. Zero-friction magic link access — no accounts or passwords required.

### Delivery Logistics Tracking
Post-PO lifecycle visibility from supplier acknowledgment through shipment notification, in-transit tracking, delivery confirmation, and goods receipt reconciliation. Proactive exception alerting for shipment delays, partial fulfillments, and ETA drift.

### Data Insights and Spend Intelligence
Historical quote comparison across suppliers, categories, and time periods for should-cost modeling. Price trend detection from normalized quote data. Supplier delivery performance scoring (on-time delivery rate, lead time variance, fill rate). Cycle time analytics for RFQ-to-PO conversion velocity and supplier response time distributions.

## Integrations

### Email
Gmail inbound/outbound via webhooks and API. Works within the team's existing email workflow — suppliers respond to regular emails, not a platform. Near real-time processing of inbound and outbound email events.

### ERP Systems
Bidirectional sync with SAP (via HANA direct connectivity), NetSuite (OAuth 1.0 REST API), Oracle, JDE, Vista, and Procore. Purchase order management, schema introspection, and two-way data flow for single source of truth.

### Communication
Slack and Microsoft Teams for real-time alerts, risk notifications, approval workflows, and interactive Q&A with Lumari's AI agents.

### Data Sources
Accepts PDFs, spreadsheets (XLSX, XLS, CSV), Word documents (DOCX), PowerPoint (PPTX), images (PNG, JPG), and ZIP archives. Multi-format extraction pipeline with LLM vision OCR for documents that resist traditional parsing.

### Google Sheets
Direct integration for data export and collaborative review in familiar spreadsheet format.

## Use Cases

### Competitive RFQ Workflows
Send RFQs to multiple suppliers, automatically chase non-responders, and get normalized comparison matrices — without a buyer touching email. Lumari handles the full outreach and follow-up loop.

### Quote Extraction from Any Format
Suppliers send PDFs, Excel, email responses in their own layouts — Lumari pulls line items, lead times, MOQs, and pricing into a structured side-by-side view. No manual reformatting.

### PO Tracking and Delivery Risk
Monitor order acknowledgments, ship dates, and delivery confirmations across dozens of open POs. Surface risk signals before things go wrong and coordinate supplier resolution automatically.

### Supplier Inbox Management
Lumari reads incoming supplier emails, extracts relevant data, updates the ERP, and flags anything that needs human judgment — procurement team handles decisions, not copy-pasting.

### New Product Introduction (NPI)
Coordinate quoting across many suppliers simultaneously for new assemblies or product lines, collecting pricing, lead times, and compliance data under tight timelines.

### Contract Manufacturer Operations
For companies acting as contract manufacturers — buying components across many customers' BOMs — automate the high-volume RFQ and PO workload that comes with managing procurement for multiple programs at once.

## Why Lumari

- **AI-native**: Built from the ground up around AI agents — not a legacy platform with AI bolted on
- **Zero supplier friction**: Suppliers respond via email — no portal accounts, no training, no change management
- **ERP-agnostic**: Works across SAP, Oracle, NetSuite, JDE, Vista, Procore, and more — unified layer across multiple systems
- **No rip-and-replace**: Wraps around existing tools and workflows instead of replacing them
- **Any format**: Extracts and normalizes data from PDFs, Excel, email, images — whatever suppliers send
- **Configurable autonomy**: Teams control how much the AI handles independently vs. what requires human approval
- **Direct materials focus**: Built for BOMs, RFQs, and supplier negotiations — not office supplies and SaaS renewals
- **Execution layer, not a dashboard**: Agents take actions, send emails, update ERPs, and close loops
- **Proactive risk detection**: Flags delays, missing info, and supplier issues before they become problems
- **Multi-format, multi-system, multi-supplier**: Designed for the complexity of real-world manufacturing procurement

## Security and Compliance

- SOC 2 Type 1 and Type 2 compliant
- CASA Tier 2 certified
- Data encryption at rest and in transit
- Organization-scoped tenant isolation with row-level security
- Asymmetric JWT verification (RS256/ES256)
- PDF sanitization (active content removal from ingested documents)
- OWASP-hardened security headers

## Glossary

Lumari’s [supply chain and procurement glossary](https://lumari.ai/glossary) defines the terms used throughout direct materials buying. It covers procurement, sourcing, purchasing, RFIs, RFPs, RFQs, supplier quote comparison, purchase orders, lead time, landed cost, common Incoterms, supplier operations, bills of materials, source-to-pay, procure-to-pay, and procurement automation. Its AI reference covers agents, agentic AI, fine-tuning, evaluations, RAG, grounding, tool calling, guardrails, and hallucinations. Each definition includes practical context and links to a related Lumari guide.

## Industries Served

- Robotics and hardware
- Industrial equipment and machinery
- Medical devices
- Biotech and pharma instrumentation
- Specialty and advanced materials manufacturing
- Automotive
- Aerospace (commercial)
- Contract manufacturing

## Founders

- **Sam Lamba** — CEO. Ex-Google (supply chain AI), Tesla, Amazon Robotics. Multiple patents in supply chain optimization and AI.
- **Eshani Mehta** — Co-founder & COO. Ex-Stripe (payments intelligence and AI). Deep expertise in distributed systems and machine learning.

## Contact

- Website: https://lumari.ai
- Demo: https://lumari.ai/contact-us
- Email: support@lumari.ai

## Pages

- [Lumari Homepage](https://lumari.ai): Product overview, features, and value proposition
- [Blog](https://lumari.ai/blog): Procurement and supply chain insights
- [Case Studies](https://lumari.ai/case-studies): Customer-reported outcomes from procurement teams using Lumari
- [OFS Case Study](https://lumari.ai/case-studies/ofs): How OFS made RFQ processing 10× faster and multiplied sourcing capacity with Lumari
- [Carbon Robotics Case Study](https://lumari.ai/case-studies/carbon-robotics): How Carbon Robotics uses Lumari to identify supplier delays earlier and keep NetSuite current
- [Supply chain & procurement glossary](https://lumari.ai/glossary): Plain-English definitions for procurement, AI agents, RFQs, purchase orders, suppliers, and Incoterms
- [Book a Demo](https://lumari.ai/contact-us): Schedule a product demo with the Lumari team
- [About](https://lumari.ai/about-us): Team, mission, and company background
- [Careers](https://lumari.ai/careers): Open roles at Lumari
- [Security](https://lumari.ai/security): Security practices and compliance
- [Privacy Policy](https://lumari.ai/privacy): Data handling and privacy practices
- [Terms of Service](https://lumari.ai/terms): Terms and conditions for using Lumari
- [Log In](https://app.lumari.io): Existing user login